Privacy Policy

Date of Last Revision: May 2020

DivcoWest Real Estate Services, LLC (“DivcoWest”, “we”, “us”, or “our”) provides this Privacy Policy to explain our information and data collection practices, including through our website (“Site”), WiFi networks and when you provide information to us.

DivcoWest reserves the right to change this Privacy Policy at any time by posting a new or updated privacy policy through the Site. We will use the reasonable means available to us in order to make you aware of any update of this Privacy Policy. However, we recommend that you review such Privacy Policy periodically for changes.

By accessing the Site, you indicate your agreement to and acceptance of the terms of this Privacy Policy, and consent to the collection, retention and use of your Personal Information consistent with this Privacy Policy, as amended from time to time.

Personal Information We Collect and How We Use Your Personal Information

When we use the term “Personal Information,” we mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or household, such as a real name, postal address, e-mail address, telephone number, payment or other financial information, or location information. When other information is directly associated with Personal Information, such as bank account information, we treat this other information as Personal Information. Information that is public, aggregated, de-identified, or anonymized will not be considered Personal Information.

DivcoWest does not sell your Personal Information.

Information You Affirmatively Provide to Us

We collect Personal Information you choose to affirmatively provide to us through the Site or otherwise, including, for example, the following:

Name and contact information, including email address, phone number and physical address;
Account login credentials, for access to any of our programs or services;
General location (e.g. when you use our corporate or building amenity Wi-Fi);
Investment information and financial information (e.g., when you invest with us);
Lease contract and rent amount (e.g., when you lease with us);
Work authorization status, resume, CV, cover letter, work experience, education information, skills, professional and work-related licenses, permits and certifications held, reference-related information, and any other information that is publicly available or that you elect to provide to us when you apply for a job with us.

We may use this Personal Information to contact you directly, to market or provide investment services to you, to conduct business with you (or with entities you work for or are affiliated with), to make hiring decisions, and to provide you access to any of our programs or services, including Wi-Fi or electronic accounts. You can choose not to provide us with this Personal Information.

We may also process your Personal Information for the additional following purposes: (i) to protect and defend the rights of DivcoWest and its employees, the Site, or the users of the Site; (ii) as incident to a sale, merger, reorganization, dissolution, bankruptcy, or similar event; (iii) under circumstances we believe reasonably necessary to protect the personal safety of users of DivcoWest products, the Site, or the public; (iv) to complete any transaction initiated by you on the Site or to provide services or information to you; (v) to pursue any application for employment initiated by you on the Site; or (vi) as is otherwise described in this Privacy Policy or to the extent that you otherwise consent to in writing.

Please note that your Personal Information may be shared with third parties: (i) our affiliates; (ii) third-party service providers we hire to assist in the administration of the Site and/or the processing or handling of customer information (such service providers are required to maintain the confidentiality of user information and are prohibited from using it for any purpose other than as described in this Privacy Policy); (iii) competent authorities, as required by law, such as when compelled by subpoena or court order; (iv) third parties in charge of measuring the effectiveness of our programs and advertisements.

The information you provide will be maintained for a commercially reasonable period of time by DivcoWest for administrative, liability, and archival purposes.

Information We Automatically Collect on Our Site

We also may collect certain technical and other information automatically generated by your device about how you use the Site for the operation and improvement of the Site. Such information can entail collection and processing of browser information, operating system information, unique device identifiers or your IP address, referring site, visit metrics, action metrics, page view metrics, search metrics, and others.

This information may be collected through technologies provided by third parties. Information that might be collected using these technologies includes, for example, the pages you visit on the Site, the paths you take within the Site, and the length of time that you spend on the Site. We use this information in the aggregate in order to better understand how to improve the quality of the Site.

As is common among website operators, the operator of the Site maintains web server logs. Web servers automatically identify your computer or mobile device by its IP address and collect that information in its web server logs. An IP address is a number that is automatically assigned to your computer or mobile device by your Internet service provider or mobile service provider whenever you log onto the web or access the Internet. The DivcoWest web server logs collect data that is generated by your computer when it visits the Site, such as the type of web browser and operating system used to access the Site, the domain name of your Internet service provider, the date and time you access the Site, and the pages you visit. Within the framework of the Site, we process this web server log information for a variety of purposes. Some of these purposes include system administration, examination of traffic trends on the Site, troubleshooting, and the collection of broad demographic information about users of the Site.

Like many websites, the Site also uses cookies or similar technology. A cookie is a small text file that a web server gives your browser to store on your computer when you access a website. Cookies are capable of storing many types of data and may be placed on your browser by DivcoWest. We may also use cookies to store preferences; record session information; develop information about visitors’ preferences and interests; record past activity in order to provide better service when you return to the Site; or customize web page content based on information you voluntarily provide.

Most web browsers are set up to accept cookies. You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of the Site may not work properly if you refuse cookies.

Links

The Site may contain links to third-party websites. Please recognize that we do not control these third-party websites, or how they may collect or use information that you may provide to them. Your use of third-party websites, along with the use of any information that such websites may collect from you, are not governed by this Privacy Policy. You should consult each applicable privacy policy before using another linked website.

Do Not Track

Because we may use the information that we collect through the Site in the ways described in this Privacy Policy, we do not respond to “Do Not Track” requests or other similar mechanisms.

Security of Data Stored by DivcoWest

DivcoWest has security measures in place to protect the loss, misuse, and alteration of information under our control. While we make reasonable efforts to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third parties from illegally obtaining this information. You agree and acknowledge that DivcoWest shall not be liable or responsible if any information about you is intercepted, accessed, and/or used by an unintended recipient. If you have reason to believe that the security of your communications or Personal Information has been compromised, please immediately notify us at: privacy@divcowest.com.

Collection of Personal Information From or About Children

The Site is not intended or designed for children under the age of 16. We do not knowingly collect or process Personal Information from persons under age 16. If we learn that we have collected the personally identifying information of a user under the age of 16, we will take steps to delete the concerned information. If you have reason to believe that DivcoWest has collected information from persons under 16, please notify us at: privacy@divcowest.com.

Your Rights

If you have any questions about this Privacy Policy, please send an email containing your request to privacy@divcowest.com. You must provide your full name and email address.

In addition, if you no longer wish to receive communications from us, you may opt out at any time by notifying us at opt-out@divcowest.com.

Note to California Residents:

The California Consumer Privacy Act of 2018, California Civil Code Sections 1798.100 et seq. (CCPA), may additionally afford rights to California residents. For example, California residents may have a right, following a verifiable request, to (1) access—twice in a 12-month period, free of charge—for the 12-month period prior to the request, the categories and specific pieces of Personal Information we have collected about you; and (2) delete Personal Information under certain circumstances. Following any request, we will verify your identity using information you have previously provided to us. You may also authorize an agent to submit a request on your behalf, so long as you provide the authorized agent written permission to request on your behalf, and your authorized agent is able to verify their identity with us.

If you have any questions regarding our Privacy Policy, need to access the policy in an alternative format due to a disability, or if you would like to access, update, or delete your personal information, please contact us by emailing privacy@divcowest.com or by telephone at 1-833-496-7100.

Contact Us

If you have any questions regarding our Privacy Policy, please contact us at privacy@divcowest.com.